Crix Terms & Conditions — The Complete Guide for Members

1Introduction & Acknowledgement

By accessing and using the Crix website and platform (https://crix.click), you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using Crix.

These Terms & Conditions constitute a legally binding agreement between Crix and its members. Crix reserves the right to amend these terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

2Account Registration & Eligibility

The following conditions must be met to create an account and use the betting services on Crix:

• You must be at least 18 years old. Use of Crix by minors is strictly prohibited.
• Each individual may only register one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true and accurate.
• Members are responsible for keeping their account password confidential. Accounts must not be shared with any third party.
• Crix reserves the right to request additional documents for identity verification at any time.

Account Security

Keeping your Crix account secure is your own responsibility. If you suspect any unauthorized access to your account, immediately support@crix.clickto reach us. Please note that Crix will never ask for your password via email or phone.

3Identity Verification (KYC)

Crix complies with international Anti-Money Laundering (AML) policies. As a result, all members are required to complete KYC (Know Your Customer) verification before withdrawing above a specified amount.

• A clear photo of your National ID (NID) or passport must be provided.
• Proof of ownership of your bank account or mobile banking account is required.
• KYC verification is typically completed within 24 to 48 hours.
• Large withdrawals may be temporarily held until verification is complete.

4Betting Rules

The following rules apply when placing bets on Crix and are binding on all members equally.

Bet Acceptance & Cancellation

• Bets generally cannot be changed or cancelled once placed.
• Bets must be placed before the match starts or within the specified time window.
• If a bet is placed at incorrect odds due to a technical error, Crix reserves the right to void that bet.
• If a match is abandoned or cancelled, the staked amount will be refunded to the member's account.

Odds & Results

All odds on Crix are updated in real time. For live betting, odds may change at any moment. The odds at the time a bet is confirmed are final. Official decisions from international sports governing bodies are followed for result determination. In the case of disputed outcomes, the decision of Crix management is final.

Maximum Bet Limit

Crix sets separate bet limits for different sports and markets. VIP members are eligible for higher limits. Full details are available on the relevant page of the platform.

5Payments & Withdrawals

The following rules apply to all deposits and withdrawals on Crix. Crix is committed to providing a fast and secure payment experience.

Deposit

• Instant deposits are available via Mobile Pay, Nagad, and Rocket.
• Crypto deposits are supported via USDT (TRC-20) and Bitcoin.
• Please use the correct reference number when making a deposit. Providing incorrect details may delay the crediting of your deposit.
• The minimum deposit amount is listed on the payment page.

Withdrawal

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to a payment method registered in your own name.
• Standard withdrawals are processed within 2 to 5 minutes. Bank transfers may take 1 to 3 business days.
• Daily withdrawal limits are determined by your account's VIP tier.

6Bonus & Promotion Terms

Crix regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

• All bonuses come with specific wagering requirements, typically between 5x and 20x the bonus amount.
• Bonus funds and real money are tracked separately.
• Bonus balance cannot be withdrawn until the wagering requirements have been met.
• Multiple bonuses cannot be used simultaneously unless otherwise specified in separate terms.
• Bonus offers are valid for a limited time only. Once expired, the bonus will be automatically cancelled.
• Crix reserves the right to modify, suspend, or cancel any bonus program at any time.

7Prohibited Activities

The following activities are strictly prohibited on the Crix platform. Any violation may result in permanent account closure and forfeiture of all balances.

• Creating multiple accounts or using another person's account.
• Coordinated betting to exploit the bonus system (Bonus Abuse).
• Match fixing or betting using insider information.
• Using automated software, bots, or scripts.
• Using Crix for money laundering or any illegal financial transactions.
• Exploiting technical vulnerabilities or bugs in the platform.
• Opening an account using a false identity or another person's information.

8Privacy & Data Protection

Crix treats the protection of your personal data as its highest priority. We never sell your information or share it with third parties without your consent.

• All data is kept secure through SSL/TLS encryption.
• Payment information is stored on PCI-DSS compliant servers.
• Information may be disclosed to relevant authorities where legally required.
• For more details, visit our Privacy Policy Visit the page.

9Responsible Gaming

Crix believes betting is entertainment — not a reliable source of income. We encourage all members to bet responsibly.

• Each member can set their own daily, weekly, and monthly betting limits.
• A temporary Self-Exclusion option is available for members who need a break.
• If you notice signs of betting addiction, seek help immediately.
• For more details Responsible Play Visit the page.

10Account Closure & Suspension

Crix reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• In cases of suspected fraud or deception.
• As required by law or directed by relevant authorities.
• If the account has been inactive for an extended period.

Members can also, at any time, support@crix.clickto request account closure. Any outstanding balance must be withdrawn before the account is closed.

11Changes to Terms

Crix reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly.

12Contact & Dispute Resolution

If you have any questions about these Terms & Conditions or wish to raise a dispute, please contact our support team first. We typically respond within 24 hours.

• Email: support@crix.click
• Live Chat: Available directly on the platform (daily, 9 AM – 11 PM)

If the matter is not resolved through the support team, it will be referred to Crix's legal team. These Terms & Conditions shall serve as the authoritative document in resolving all disputes.