Responsible Gaming

Crix Responsible Gambling — Stay in the Fun, Stay in Control

Betting isn't just about winning — it's a form of entertainment. Crix wants you to always stay in control and enjoy the experience. Learn about our responsible gambling tools and support.

18+ Only
24/7 Support
Self-Control Tools
18+
Crix is a platform for adults only
5
Active self-control tools you can set up yourself
24/7
Our Customer Support Team Is Always Ready
100%
Self-exclusion requests take effect immediately
Protection Tools

Crix Responsible Gaming Tools

We believe every player should have full control over their own gaming.

Set Deposit Limits
Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies.
Session Time Limit
Set a limit on how long you play in one session. Once the time is up, Crix will automatically log you out.
Benefits of Taking a Break
Take a break from playing for 24 hours, 7 days, or 30 days. You will not be able to log in to your account during this period.
Self-Exclusion
For a long-term break, apply for self-exclusion from 6 months up to 5 years. Once active, the account cannot be reactivated under any circumstances.
Betting History Review
View your full betting and transaction history at any time. Understand your own patterns and make informed decisions.
Support & Guidance
Our trained support team is ready to help you confidentially whenever you need it. Get in touch via live chat or email.
Table of Contents
What Is Responsible Gaming How to Use the Tools Warning Signs Check Yourself Safe Betting Tips Minor Protection Help Center

What Is Responsible Gaming and Why It Matters

Responsible gambling means betting in a way where you always stay in control. Betting is entertainment — not a source of income. Crix wants you to keep that distinction in mind at all times. It means enjoying yourself within a set budget and valuing the experience over chasing a win.

Online betting is growing fast in Bangladesh, and many people fall into the trap of excessive betting without realising it. Crix believes that with the right information and the right tools, everyone can bet responsibly. These tools are always available on our platform, completely free of charge.

Research shows that people who treat betting as entertainment and set a budget in advance have a much more enjoyable and stress-free experience. Building a culture of responsible gambling at Crix is one of our core commitments.

Remember: Betting is for entertainment. If you feel it's affecting your daily life, contact us straight away.

How to Use Crix Tools

After logging in to Crix, go to your profile settings and find the "Responsible Gaming" section. From there, you can easily set up the tools below.

Deposit Limits

Profile → Set Limit → Enter amount → Confirm. Takes effect immediately.

Session Time Limit

Profile → Session Settings → Choose a duration → Save.

Taking a Break

Profile → Break → Choose a duration → Confirm.

Self-Exclusion

Profile → Self-Exclusion → Choose duration → Confirm at support@crix.click.

If you have trouble setting up any of our tools, contact us via live chat or email — we'll help you right away.

Warning Signs — When to Take Stock

Certain signs may indicate that betting is getting out of control. Read through the questions below carefully.

If thoughts about betting keep creeping in while you're working, spending time with family, or trying to sleep, that's a warning sign. In responsible gambling, betting is a small part of life — not the whole of it.

Repeatedly increasing your bets to chase losses is a high-risk behaviour and a clear sign of problem gambling. If this sounds familiar, take a break immediately.

Only bet with money you can afford to lose — funds whose loss won't affect your daily life. Never bet with household money or borrowed money.

The urge to hide your betting is often an early sign of a problem. Talk openly with the people close to you, and reach out to Crix support if you need help.

This may be a sign of psychological dependence. In this situation, seeking professional help without delay is strongly advised.

Check Yourself

Use the questions below to honestly assess where your betting habits stand. Answer truthfully.

1. Did you bet more than your budget last month?
2. Do you feel uneasy or restless when you're not betting?
3. Do you think of betting as a way to earn money?

If you relate more to the second or third option, reach out to our support team. That's not weakness — that takes courage.

Practical Tips for Safe Betting

Responsible gambling isn't complicated. A few simple habits are all it takes to keep yourself safe every time you play.

Before You Bet

  • Set a firm budget before you start betting and never go beyond it.
  • Only use money for betting that you can afford to lose without it affecting your life.
  • Don't treat betting as a source of income — it's entertainment, just like buying a movie ticket.
  • Set a deposit limit on Crix to avoid spending more than you intend.

While You're Betting

  • Do not bet while under the influence of alcohol or any other substance.
  • Never place large bets when you're angry, frustrated, or caught up in the excitement of the moment.
  • Never chase losses by placing more bets — it's the most common and costly mistake you can make.
  • Set a session timer and take a break when the time is up.

Long-Term Habits

  • Review your betting history every month.
  • Talk openly with family or friends about your betting habits.
  • Spend time on other hobbies and interests outside of betting.
  • Use the responsible gaming tools regularly — they're there for you.

Using responsible gambling tools on Crix is completely confidential. Your account information is never shared with anyone.

Minor Protection — Under 18s Not Permitted

Crix strictly prohibits anyone under the age of 18 from betting. Age is verified at registration, and KYC documents are requested in cases of doubt.

  • Date of birth verification is mandatory when creating an account.
  • Any account created by a minor is closed immediately and all transactions are cancelled.
  • Parents can install parental control software on their devices.
  • If you see a minor using Crix, please support@crix.clickpage.

For Parents: If your child has accidentally created a Crix account, please notify us right away. We will close the account and arrange a full refund within 24 hours.

Help Center & Contact

Don't face it alone. Crix's support team and the resources below are ready to help.

  • Crix Live Chat: Daily from 9:00 AM to 11:00 PM.
  • Email Support: support@crix.click — usually a response within 24 hours.
  • National Mental Health Helpline (Bangladesh): 16789.
  • Gambling Addiction Support: Reach out to Gamblers Anonymous or a local mental health professional for guidance.

For more information, visit our FAQ Page and Privacy Policy here.

Start Responsibly

Sign Up with Crix — Safe & Responsible Betting Experience

Keep betting a part of your entertainment. Join Crix and enjoy responsibly with our self-control tools.

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